General Customer Queries and Relevant Information
General Information
- What should I do if I'm traveling soon and I need some help
- Payment fees for booking changes, additional charges and offline bookings
- Fees to request for additional invoice for reimbursement/tax purposes
- Airline schedule change fees
- Name correction fees
- Fees for additional requests for quotes and flight options
Baggage and Extras
Superfares and Cancel for Any Reason (CFAR)
- What is CFAR? Cancel For Any Reason
- Can I pay the remaining balance early?
- What payment methods are accepted for the remaining balance?
- When do I have to pay the remaining balance?
- What is the validity of the credit voucher?
- Can I use the credit voucher for any airline and is it transferable?