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General Information

All other information that is useful for customers

  • What should I do if I'm traveling soon and I need some help
  • Payment fees for booking changes, additional charges and offline bookings
  • Fees to request for additional invoice for reimbursement/tax purposes
  • Airline schedule change fees
  • Name correction fees
  • Fees for additional requests for quotes and flight options
  • Ticket change fees (including reissue, revalidation, itinerary change, upgrade)
  • Why do you charge fees to cancel and refund airfares?
  • Why do I need to use the help request forms?
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Payment options will vary depending on itinerary.

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Jetabroad Pty Limited
Australian Business No. 77 115 848 363

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